Because our items are individually handmade, a jewelry order placed in person, on the website, by phone,
or e-mail can only be cancelled in writing via e-mail for a full refund within 24 hours of being placed.
*CUSTOMIZED ITEMS CANNOT BE CANCELLED.
after 24 hours we will issue a store credit.
ALL JEWELRY SALES ARE FINAL SALE. Jewelry returns are non refundable, no exceptions. A Store Credit will be issued for any returns.
To return your item, you must fill out our Return Authorization form, click here or copy and paste this link into your browser:
All requests for returns/exchanges must be made within 24 hours of receipt of item. A store credit only will be issued for all items returned.
We must receive the item within 10 days of your return request. The RA number expires after 10 days of issuance.
Returns MUST be sent to us insured and in a traceable manner. We are not
responsible for lost packages.
We are not responsible for paying the cost of shipping in case of a return or an exchange.
Please make sure to return your item protected as damaged items will not be returnable or exchangeable.
All engraved items, customized and resized items are final sale and not returnable, refundable or exchangeable.
All sale items and discounted items are final sale and not returnable, non refundable or exchangeable.