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Ordering Policies

Wholesale Ordering

• To place a wholesale order please print, fill out, and fax back a signed Purchase Order and Payment Terms Form to (646) 304-7769.

• Upon receipt of your faxed PO, we will assign it a number, and fax it back to you as an acknowledgment of receipt of your order.


• Minimum opening order is $500, there is no piece minimum
• A 30% deposit is required for all jewelry orders if your store is located outside of the USA.


Payment Terms

• We accept Visa, Mastercard, American Express, and company checks (upon credit approval and for domestic accounts only) for all orders
• All orders must be paid for before shipping, either by wire transfer, credit card or C.O.D. (for domestic orders only,
and for existing customers only–first-time shipments and international orders are not eligable for C.O.D.)
• For all international orders a mandatory 30% deposit is required
• We do not do NET 30 unless the order is over $6,000 and you have been approved by our factor

Terms & Conditions

• You have 10 days after the placement of the order to cancel the order
• Please allow up to 10 weeks for delivery, 2 weeks for reorders
• After acceptance and delivery of your order you have 5 days to make a claim
• No returns will be accepted without written authorization in the form of an R.A.# issued by Soixante Neuf, Inc.  
* All engraved, monogramed and personalized jewelry is final sale and cannot be cancelled or modified once ordered.
* All engraved, monogramed and customized orders must be paid in full before we begin production.
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